SEATTLELAB LICENSE AGREEMENT

SEATTLELAB ANNUAL TECHNICAL SUPPORT AGREEMENT

 
SLNet Technical Support

- 8am to 5pm Central time USA for customers with CURRENT Annual Maintenance and Support contracts. Annual Maintenance includes telephone assistance, product updates, email questions and answers, access to live chat support and product repairs, fixes and corrections. These services are NOT included in Annual Support:

  • Migration or upgrades to new releases
  • Disaster recovery
  • Server troubleshooting
  • Network troubleshooting

 

Technical support professional services are $325 per hour (2 hour minimum) paid in advance.

Our Team Is Ready To Help You!

SLNet has been the leading solution for Telnet servers, RF device connections and terminal emulation for over a decade. Over 3,000 customers wordwide praise it for its reliability and performance. We are ready to “Do What It Takes” to help you with sales and licensing issues, resolving technical questions and problems, and getting you fast answers on contracts and invoices. You can reach us by telephone, email or even Live Chat (for quick answers to technical questions).

Sales: +1-949-428-9330 option 1 Sales@SeattleLab.com
Support: +1-615-590-4288 Support@SeattleLab.com
Fax: +1-949-428-9301

Download Patches and Clients here